NeuraBOT IVR-Based Voice Chatbot

Agent|Built by :SuperAIPolaris

Automate Phone Self-Service with a Multilingual AI Voice IVR - Natural-speech telephony agent for helplines, billing and citizen services in Hindi, Hinglish and regional languages, cutting contact-centre load and cost per call.

Categories :

Content GenerationData Layer / StorageConversational AI & AdvisoryData & Analytics

Tags :

IVRvoice chatbottelephonymultilingualcall automation

Target Personas :

Contact Centre Head, Customer Experience Head, DISCOM / Utility Ops Head, Citizen Services Officer

Value Propositions:

Customer Experience

Everything you need to deliver automated phone self-service in vernacular languages at scale
ASR + TTS Speech Engine - Converts caller speech to text and generates natural-sounding voice responses, enabling real conversation over phone
Natural Speech & DTMF IVR - Supports both natural spoken interaction and keypad DTMF input, accommodating all caller preferences and phone types
Multilingual Support - Handles Hindi, Hinglish and regional languages, reaching non-digital and vernacular-speaking users effectively
Intelligent Call Routing & Escalation - Routes calls to the correct service flow or live agent based on caller intent and query type
Backend & CRM / Billing Integration - Connects to CRM, billing and service systems to resolve queries and retrieve account data in real time
Call Analytics, Recordings & Transcripts - Captures full call recordings and transcripts, delivering compliance records and performance analytics

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