SolarWinds Network Event & Alert Auto-Resolution

Agent|Built by :AutomationEdge

Minimise network downtime with closed-loop automation integrated with SolarWinds - intercepting critical network fault alerts, executing automated diagnostic scripts, resolving standard configuration errors and escalating complex issues to engineers.

Categories :

Tags :

SolarWindsnetwork automationNOCMTTRfault resolution

Target Personas :

Network Infrastructure Director, Lead Network Architect, NOC Operations Supervisor

Value Propositions:

Enterprise Productivity

Everything you need to self-heal common network faults and reduce MTTR without manual NOC intervention
SolarWinds Alert Listening Engine - Native integration listens for and classifies network fault events from the SolarWinds platform
Scripted Triage Diagnostic Runs - Automated diagnostic sequences including Ping, Traceroute and log analysis confirm fault nature
Automated Circuit and Service Recycling - Standard fault resolution actions including port resets and service restarts execute automatically
CRM Ticketing Generation Sync - Unresolved and escalated faults are automatically logged as structured tickets in the ITSM system
Resolution Audit Trail - All diagnostic steps, actions taken and outcomes are recorded per event for NOC reporting

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